Privacy Policy

Our Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under data protection laws in the UK and EU (including the UK GDPR and Data Protection Act 2018).

Who we are

Picture of you (“we”, “us”, or “our”) operates this website and is the data controller for the personal data collected through it.

If you have any questions about this policy or how we handle your data, please contact us at:

What data we collect

We may collect the following types of personal information when you use our website, make a booking, join our mailing list, or contact us:

Contact details: your name, email address, phone number, and postal address
Booking information: details such as event or key dates (e.g. wedding date) to help fulfil your order or booking
Location information: approximate location data, used for analytics and website performance monitoring
Payment details: processed securely via Wix’s payment systems — we do not store your full card information
Marketing preferences: your consent to receive updates, offers, or newsletters
Cookies and website usage data: including pages visited, time on site, and actions taken, collected via Wix cookies and analytics tools

How we collect your data

We collect information in the following ways:

When you complete contact forms or join our mailing list
When you make a purchase or booking through our store
Through cookies and analytics tools that track website activity and performance

Under UK GDPR, we rely on one or more of the following lawful bases to process your data:

Contract: to fulfil bookings, orders, or services you’ve requested
Consent: for marketing communications (you can withdraw consent anytime)
Legitimate interests: to operate, improve, and secure our website and services
Legal obligation: when required to comply with UK law or tax regulations

Lawful basis for processing your data

Our website is hosted on the Wix platform, which uses cookies to collect information such as visitor numbers, location (based on IP address), and how visitors interact with the site. Cookies help us understand how our website is used so we can improve it. You can control or disable cookies in your browser settings at any time.

For details of the cookies used by Wix, visit: https://support.wix.com/en/article/cookies-and-your-wix-site

Data storage and security

We use secure, encrypted platforms (including Wix) to store your information.
All devices and systems used to access personal data are password-protected and only accessible by authorised employees.

How long we keep your data

We keep your data only for as long as needed to fulfil the purposes outlined above — for example, to complete your booking, comply with legal obligations, or manage our business records. If you join our mailing list, we’ll keep your information until you unsubscribe.

Sharing your data

We do not sell or share your personal information with third parties.
However, your data may be processed by trusted service providers (such as Wix or payment processors) who help us run our business securely. These providers are bound by data protection laws and only process data according to our instructions.

Your rights

Under data protection law, you have the right to:

Access the personal data we hold about you
Ask us to correct or update inaccurate information
Request that we delete your personal data (“right to be forgotten”)
Object to or restrict processing of your data in certain situations
Withdraw consent to marketing at any time

To exercise any of these rights, please contact us at

If you’re not satisfied with how we’ve handled your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the latest update shown at the top.